Fit & Wear Test Intern

Job ID
14541
Category
Product Development
5 South Union St
Lawrence
MA
01843
USA

Overview

New Balance has a history of 100 years of enduring performance and is still running strong today. Part of what makes New Balance so unique is our commitment to making products that not only provide performance, but also superior fit and comfort. The same attention that is placed on our athletic shoes and apparel is also placed on our associates. New Balance thrives because of the passion and dedication of the people we hire. We rely on our associates to match our enthusiasm for the business and to help drive consumers to move further, faster and more frequently. We seek associates who are always on the move. Associates who push themselves forward and are motivated to move New Balance forward. Ask yourself: Are you ready to move the world?

Responsibilities

This position will assist in the development of New Balance footwear by supporting the company’s Marketing, R&D and Quality groups through Fit and Wear Testing of prototype and commercialized products to achieve the strategic corporate initiative of bringing provably superior products to market. 

 

RESPONSIBILITIES:

 

• Fit Testing

  •  Review style history, prepare a fit testing plan, co-ordinate testing with development timelines.
  • Measure select samples/teardowns to confirm products are to specification.
  • Identify/Qualify appropriate testers.
  • Conduct Static tests for (at a minimum) 2nd protos, confirmations, and extremes, primarily utilizing NB associates but also external testers as appropriate.
  • Conduct Dynamic tests on key styles, utilizing external testers whenever possible and NB associates as appropriate.
  • Conduct Comparative tests on prototypes and commercialized products, as well as competitor samples, utilizing NB associates and external testers as appropriate.
  • Analyze data, prepare test reports, communicate findings to Developer/PDM.
  • Work with Development group on corrective actions as appropriate.

• Wear Testing

  • Prepare and conduct Inline Verification and/or Proof-of-Concept wear tests of prototype and commercialized footwear, apparel and accessories.
  • Collaborate with Supervisor and test requestor to define research parameters, prepare a testing plan;
  • Use existing templates or create test-specific feedback forms and tester instructions; identify best available testers from database; prepare and ship product to testers; collect data on all key product attributes utilizing the wear test web-based system (or when appropriate, paper-based system):
  • Evaluate applications, and grade and otherwise maintain large database of volunteer testers.
  • Communicate with testers via email/phone to obtain supplemental test feedback, maintain accurate database profiles, and/or resolve issues.
  • Review and interpret feedback forms; inspect tested products and document observations;
  • Analyze test results, prepare reports, make product improvement recommendations;
  • Compare test product to predecessor and other relevant styles, including competitor.
  • Work with Supervisor to alert key individuals to significant issues discovered in testing.

• Coordinate test plans with Sports Research Lab


• Participate in product ideation sessions and concept reviews.

  •  Act as the end-user and product quality advocate during product concept evaluations utilizing knowledge gained from fit and wear testing relevant/related products.

 

Qualifications

  • BS degree with 1 year of working experience. Degree in marketing/business or sports-related sciences, and related or relevant footwear experience preferred.
• Experience with data interpretation and creation of succinct actionable recommendations.
• Good computer skills – MS Office, various web browsers and web-based databases, proficiency in entering detailed data.
• Sound written and verbal English language skills, with an aptitude for excellent customer service.
• Strong organizational and time management skills with ability to work independently on many projects simultaneously.
• Ability to build strong working relationships with partners and fit testers.
• Ability to do physical labor – lift up to 50 lbs. on a regular basis.
• Some local and national travel may be required (up to 10%).

 

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